Report an Absence

To Report an Absence

Please notify us:

Make Up Policy

To qualify for a make-up lesson:

  • Please provide cancellation notice at least 48 business hours prior to your child’s absence.
  • If you do not notify us within 48 business hours, you forfeit the right to a make-up lesson for that absence.

During this pandemic:

  • We have adjusted our make-up lesson expiration to 6 months from their issue date (vs 3 months previously).
  • Make-ups can only be redeemed if student is currently enrolled and active in a session.

Our Private lesson format has made getting make-ups easierNo More Looking for Make-Ups!

  • Make-ups are more readily available since we no longer have to take age and skill level into consideration. 
  • Our dedicated Make-Up Maestro team will work to find you a make-up on the same day and around the same time as your current lesson to minimize drive time.
  • When a lesson is available, our team will send a text prior to your lesson. 
  • Once you confirm, you can simply show up for the make up lesson – no scheduling is needed.